Refund Policy

Any products that are delivered to the customer in unsatisfactory condition may be returned with 24hr notice to manager. The item will either be replaced or you will receive a credit for the item. Please call/text manager or email norwoodcollective@gmail.com for any issues related to your order. 

All orders submitted must be paid for; refunds are not available if you forget an item at the pick-up site, or forget to get your order entirely.